The Operations group at an electric power utility is struggling to manage and maintain equipment at large remote substations. Aging infrastructure, a lack of automation systems, and a shortage of qualified staff have increased the frequency and severity of unplanned outages resulting in fines and higher maintenance costs. As issues occur, crews are dispatched reactively to physically inspect the site, identify the cause, and conduct repairs.

In the US alone, more than 55,000 substations and 7 million miles of high voltage transmission and distribution lines transmit more than $400 billion of electricity each year.